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We are your personal IT system vendor for IT infrastructural solutions

Helpdesk

Service desk

Do you have an acute IT problem, for example a server failure or a network problem?

Our service desk will provide you with fast help for IT problems.

IT-Projekte

IT projects

As an IT system vendor, we will be happy to support you in implementing your IT project. In doing so, we work:

  • in time
  • in budget
  • in quality
abass IT-Betrieb

IT operations

With our IT services, we support you in ensuring that your IT operations are high-performance, secure and stable. Our IT services include:

  • Network & application services
  • Mobile device management
  • Web hosting
  • And much more

About abass GmbH

For 30 years our guiding principle has been “IT should function smoothly”. As a family-run IT system vendor with our headquarters in Langen, Hessen, our customers are very important to us. We currently support around 400 customers, 3,000 servers and 17,000 workstations. You always receive a perfectly coordinated, open system and customised IT solution.

At the beginning of our cooperation, we always start with a detailed system analysis to gain an insight into your IT landscape and identify the challenges. We use this to develop a solution concept that is individually tailored to your needs. In addition to consultation and smooth implementation, we provide expert support until the successful operating phase and beyond. Choose abass – and your IT will function smoothly!

IT support without a maintenance contract

With 30 years of experience in the management of IT projects, you can rely on us as your IT system vendor. However, what makes us different is that we work completely without a maintenance contract and independent of manufacturers. As a family-run business, we are particularly keen to provide you with individual IT solutions tailored to your needs. With our service desk we offer you 24/7 availability, if desired, and are therefore always there for you in case of an emergency! We are always concerned with your project and your highly customised system performance.

That's what customers say about abass

„I have been working with abass GmbH as an IT service vendor for almost 20 years. No matter whether it is a matter of short-term replacements, regular flat-rate appointments, or even quick help with acute IT problems: you can always rely on abass employees. Since I have many other tasks to deal with as an IT administrator, abass always supports me appropriately with comprehensive IT know-how.“

„By chance, I met the firm abass at an event. It was already clear to me in the first conversation that the type of IT support offered would suit us very well. The first joint project ran smoothly and on time as well as in budget and it was clear: abass will be our new IT service provider. Since then we have been working together and in a very professional and pleasant way. I especially appreciate that abass supports our internal IT flexibly and very competently. We appreciate that abass regularly provides us with good suggestions for improvements to our IT infrastructure.”

„The city of Obertshausen manages its IT with its own IT administrators. But sometimes we also need support from IT specialists in various areas. We have been receiving this support from abass GmbH for years. With the Service on Demand, abass has a concept that suits us perfectly. We get help promptly and quickly. No purchase commitments, no long-term maintenance contracts and yet abass reacts within two hours if necessary. For us as a city, a simple yet secure way to get external IT support.“

„We have been an abass customer since 2008 and are very satisfied with the regular maintenance of our infrastructure. Whether server support, infrastructure renewal, relocation or when it comes to quickly getting a technician in an emergency: abass is available for us around the clock, competent in consulting and technical implementation. It is also important to us that abass is flexible and fair in dealing with us as customers.“

Get to know abass

Would you like to learn more about us? We would be pleased to introduce ourselves to you as part of a company presentation.

Request a quote

Are you looking for support with your IT operations or with a specific IT project? We would be happy to make you a personalised quote.

Use the call-back service

Do you have a question about our IT services? We will contact you directly with a concrete answer.

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